Shipping Policy of Winsolunie: Quality Appliances, Affordable Living

Effective Date: January 8, 2025

Welcome to Winsolunie, your trusted source for high-quality appliances at affordable prices. We are committed to providing you with an excellent shopping experience, which includes timely and secure delivery of your products. This Shipping Policy outlines our procedures, costs, and guidelines for shipping orders placed through winsolunie.com. By making a purchase from us, you agree to the terms outlined in this policy.

1. Order Processing

Once your order is successfully placed on winsolunie.com, we will begin processing it as soon as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. Please note that certain high-demand items may take a little longer to process due to availability. You will receive a notification email once your order has been processed and is ready for shipment.

2. Shipping Locations

We offer shipping to addresses within the United States and select international locations. For international orders, please ensure that your shipping address is eligible, as certain regions may have restrictions or additional charges. If you are located outside the United States, you may be contacted to confirm shipping costs and timelines.

3. Shipping Methods and Costs

Shipping costs are calculated at checkout based on the destination address, size of your order, and selected shipping method. We offer several shipping options to suit your needs:

  • Standard Shipping: Delivery typically takes 5-7 business days within the United States.
  • Expedited Shipping: Delivery within 2-3 business days for faster delivery.
  • International Shipping: Delivery times and costs vary depending on the destination country. Please contact us at info@winsolunie.com for more information on international shipping.

Please note that all shipping times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier delays, or customs processing.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and link to track your shipment. You can use this tracking number to monitor the status of your delivery through the respective carrier’s website.

5. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. Winsolunie is not responsible for any delays or issues caused by incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact us as soon as possible at info@winsolunie.com. We will do our best to accommodate address changes before the order is processed.

6. Damaged or Lost Shipments

In the event that your order arrives damaged or is lost during transit, please contact us immediately at info@winsolunie.com. We will work with the carrier to resolve the issue and arrange for a replacement or refund as necessary. If you receive a damaged item, please keep the original packaging and take photos of the damage for our records.

7. Shipping Restrictions

Certain products may be subject to additional shipping restrictions, including size or weight limitations. If an item cannot be shipped to your address due to these restrictions, we will contact you directly to discuss alternative options or a refund.

8. Shipping Delays

While we strive to ensure timely delivery, Winsolunie is not responsible for any shipping delays caused by external factors, such as weather conditions, natural disasters, or carrier issues. If there is a delay in processing or shipping your order, we will notify you as soon as possible and keep you updated on the status of your shipment.

9. Free Shipping Offers

Occasionally, Winsolunie may offer promotions that include free shipping on certain orders. Please note that these offers may have conditions, such as minimum purchase amounts or specific product exclusions. Free shipping offers are valid only within the eligible shipping regions and may be subject to change.

10. Customer Support

If you have any questions or concerns regarding your order, shipping methods, or delivery times, please do not hesitate to contact us. Our customer support team is here to assist you:

Winsolunie
Street: 408 Tamwood Cir, Cayce, South Carolina (SC)
Phone number: (803) 794-0376
Email: info@winsolunie.com
Website: winsolunie.com

We are committed to ensuring your satisfaction with every order and are here to help with any issues you may encounter.